What’s the ROI on PinPoint Status
Use this simple calculator to see how long it will take for you to have a positive return on investment from PinPoint Status.
Making a Splash with Liquid
The Liquid template language lets you completely customize your messaging. See how it works here.
How We Do Privacy
Beyond basic encryption, PinPoint Status is working to protect your location and other private information. Find out how!
The Risks of Gating Customer Reviews: What You Need to Know
You only want positive customer reviews, but is that whats best for your business?
How to Get Great Reviews & Ratings From Your Customers
Happy customers, happy life - right? The voice of the customer and boosting your customer experience are terms plastered all over every company's best practice guides. But what solutions are available to truly streamline and enhance your relationship with your customers?
Top PinPoint Status FAQs
When researching a customer experience solution that fits your business, you'll likely have lots of questions! To help your search, here are some of PinPoint Status' top frequently asked questions.
Confirmation Messages … Confirmed!
That’s right, you can finally do “Text back ‘C’ to confirm” style messages within PinPoint Status! How does this work you ask? Like always, as simply as possible.
PinPoint Status Integration With ActionFlow Enhances Customer Communications
PinPoint Status, the leading SaaS software application that provides accurate appointment arrival times for companies within the home services industry, now integrates with ActionFlow, the top platform for process automation and business growth. Together, PinPoint Status and ActionFlow deliver world class customer service for the home service industry by combining project workflows and customer communications.
PinPoint Status At TISE Las Vegas
TISE 2022 was full of buyers and sellers from all over the world seeking the latest flooring and countertop covering products, tools, services, and technologies. Las Vegas delivered an electric atmosphere, complete with lights sparkling brighter than a newly installed granite countertop.
3 Takeaways From The Southwest Flooring Market Show – SWFM 2022
The PinPoint Status team kicked off their 2022 tradeshow schedule at Flooring Markets Southwest, January 6-7 at the AT&T Stadium in Arlington, TX. Home of the Dallas Cowboys, the stadium provided an electric atmosphere and central hub for the top buyers and exhibitors in the flooring industry to safely gather
PinPoint Status To Exhibit At Southeast Flooring Market – January 26 & 27, Atlanta, GA
Visit us in booth 108.
Welcome To Our Blog!
Why blog? Because we wanted a way to communicate and engage with our current and prospective clients, our fans and followers, and any interested readers within or around the home services industries who are interested in improving customer experience.
PinPoint Status Offers A Better Way To Navigate Client Interaction
Money buys a lot of things, but it can’t buy time, can it? Now, think back: When’s the last time you scheduled a professional service provider to your home, and they said something like, “We’ll be there somewhere between 10 am and 3 pm.” Most likely, you’ll remember this if you’re one of the unlucky homeowners who waited patiently for the bell to ring sooner than later, and they showed-up later, late, or worse, not at all. An unpleasant, yet memorable experience for sure, and a good reason to never call that service or company, again.
PinPoint Status Names CRO To Drive Sustainable Growth Strategy
Marc Jerauld brings 20+ years experience in leading scalable, results driven sales & marketing operations
PinPoint Status Delivers Automated And Real-Time Communications
Designed to transform the home services customer experience, PinPoint Status syncs with customer data in StoneApp, Moraware, ActionFlow EasedEdge, and Google Calendar to deliver automated appointment reminders, service technician photo identification, accurate arrival estimates and real-time updates. PinPoint Status has dominated the countertop fabrication software industry, integrating with more than 80% of the major job management software platforms available.
PinPoint Status Honored At 2021 Best Of Tech Awards – Named Finalist In “Most Promising Startup” And “Best Tech Solution”
Recognized as an outstanding technology solution based on creativity, market need, effective deployment and future potential, PinPoint Status is driving the digitization of the in-home service industry
PinPoint Status Recovers From COVID, Stronger Than Before
PinPoint Status has weathered a pandemic that initially flattened its business. Not only has it recovered, but it has also increased its payroll from two people to 15 and is now preparing for two new rounds of funding.