EASY, AUTOMATED SMS REMINDERS
We've helped over 250k appointments stay on track!
(That's about 43k hours NOT spent on the phone)
How’s It Work?
1. Sign Up
Give us your details and put your card on file. You gotta start somewhere…
2. Integrate
We hook into your existing scheduling tool to automatically pull in all (or some) of your appointments
3. Customize
Work with our onboarding specialist to set your schedule and exact wording of your messaging
4. Relax
Our system takes it from here so you can focus on actually working on your business
Some of Our Happy Customers
“PinPoint is a game changer”
“PinPoint Status has significantly improved the business’s operations and customer satisfaction”
“PinPoint is use friendly and recommended”
Some of our Favorite Features
Complete Message Customization
Our message editor lets you flexibly customize every message that goes out. We can dynamically include appointment, customer, and service provider information so that every message is personalized for the recipient.
Additionally, the schedule of what message is sent when is up to you. This means the right message is sent at the right time, every time!
Appointment Feedback
Getting feedback from your customers is critical to running your business well. With our automated feedback system, we make sure you know how the appointment went.
Additionally, if a low rating comes in (hypothetically speaking, not that this would happen to you), we make sure you are notified, so that you can proactively address the situation.
GeoInsights
With our geolocation technology, we can show you all your active service techs throughout the work day. If you need to shuffle the schedule, GeoInsights is your one stop solution to see where people are and what they are doing.
We also know that privacy is key, especially if you have contractors. That's why we take a privacy first approach. We only show the location of your techs while they are actively on an appointment.